Understand the difference between continuing a stable medicine and requesting a new treatment.
Lost medicationA prescription, medical report, pharmacy label or patient portal record showing your name, medicine, strength and directions.
A dose change is not a routine repeat and normally needs a fuller consultation.
| Clinical question | Why it matters |
|---|---|
| 01What counts as supporting evidence? | A prescription, medical report, pharmacy label or patient portal record showing your name, medicine, strength and directions. |
| 02Can a repeat review change my dose? | A dose change is not a routine repeat and normally needs a fuller consultation. |
Use the doctor consultation for a new problem, new symptoms, side effects or a dose change.
Use the repeat review only when the medicine and dose are unchanged and you can provide evidence.
The doctor checks whether the likely diagnosis, treatment history and safety information are clear enough for remote care. Examination, testing or a local referral is recommended whenever that is the safer next step.
You receive advice, follow-up timing and—only when clinically appropriate—an electronic prescription by email for dispensing at a pharmacy in Spain.