What to do after lost luggage, theft or an unexpectedly extended trip.
Lost medicationYes. A readable photograph can help identify the product, strength and directions, although further evidence may still be required.
No. The decision depends on the medicine, evidence, diagnosis and safety assessment.
| Clinical question | Why it matters |
|---|---|
| 01Can a photograph of the box help? | Yes. A readable photograph can help identify the product, strength and directions, although further evidence may still be required. |
| 02Will a prescription always be issued? | No. The decision depends on the medicine, evidence, diagnosis and safety assessment. |
Use the doctor consultation for a new problem, new symptoms, side effects or a dose change.
Use the repeat review only when the medicine and dose are unchanged and you can provide evidence.
The doctor checks whether the likely diagnosis, treatment history and safety information are clear enough for remote care. Examination, testing or a local referral is recommended whenever that is the safer next step.
You receive advice, follow-up timing and—only when clinically appropriate—an electronic prescription by email for dispensing at a pharmacy in Spain.