Speak to a doctor
Choose a telephone or secure video consultation when a new problem or changed treatment needs assessment.
Medical services available
Choose the service that best matches what has happened. Each hub explains what we can assess online, how to prepare and when local or urgent care is more appropriate.
5 new service hubs36 practical patient guides1 connected medical directory
01Spain-wide · Visitor and resident support
Lost or forgotten medication in Spain
Lost your medicine, forgotten it at home or staying longer than planned? We can help you.
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02Spain-wide · Infection assessment
How to get an antibiotic prescription in Spain
Think you need antibiotics while you are in Spain? Book a telephone or video assessment. If an antibiotic is needed, the doctor can issue an electronic prescription to your email.
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03Spain-wide · Private women’s health care
Menopause and women’s health online
Private, structured support for menopause symptoms, established treatment, contraception and common women’s health concerns.
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04Spain-wide · Established treatment
Continuing regular medication in Spain
For residents and long-term visitors who need to continue stable regular medication while living or staying in Spain.
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05Spain-wide · Skin assessment
Online skin and dermatology assessment
Choose a video consultation with a doctor to assess a skin problem. Clear photographs can also be sent when higher-quality images are needed.
View this serviceEstablished telemedicine services
These existing care areas remain available alongside the five new hubs.
Weight management
Wegovy, Mounjaro, Ozempic and medical weight-loss care
Hair loss
Assessment, finasteride, minoxidil and dutasteride guidance
Erectile dysfunction
Private assessment and treatment information
Repeat prescriptions
The supporting-document and repeat-prescription process
Online doctor
Telephone and secure video appointments across Spain
Know the limits
Every service explains when examination, testing, specialist review or emergency care is needed.
Use the service in Spain
Consultations are for people who are physically in Spain, including the mainland and islands.