Show the exact treatment
Upload a recent prescription, labelled box, pharmacy record or medical report showing your name, medicine, strength and directions.
● Continuity help for residents and visitors
Lost or forgotten medication in Spain
A doctor reviews evidence of established treatment and decides whether a Spanish prescription, alternative route or local assessment is appropriate.
English-speaking doctorRegistered medical professionalsConsult from homeTelephone or secure videoPrescription by emailWhen clinically appropriateNo subscriptionPay only when you consult
Replacement medicine in Spain
Lost, forgotten or running out of regular medication
Visitors and residents can use this pathway when luggage is lost, a trip is extended or a regular medicine was left at home. The aim is safe continuity—not an automatic replacement.
Doctor review
The doctor checks the indication, last dose, allergies, interactions and whether monitoring or an examination is required.
Spanish prescription
When suitable, a REMPe QR prescription is sent by email for use at a participating Spanish pharmacy.
Alternative route
Controlled, specialist, refrigerated or high-risk treatment may require an in-person clinic, hospital or the original prescriber.
Choose the correct appointment
First assessment or established repeat?
Use a doctor consultation when the medicine is new, the dose has changed, symptoms have changed, treatment is not working or you have side effects.
Use the repeat-prescription route when the treatment and dose are already established, unchanged and supported by current evidence.
Before you book
Evidence that helps the doctor
- A clear photo of the labelled box or dispensing label
- A previous prescription or recent medical report
- The last dose taken and how many doses remain
- Passport or identification, allergies and current medicines
Common reasons for review
What this pathway covers
- Medication left at home or lost in transit
- Established treatment from another country
- Replacement evidence and Spanish equivalents
- Urgent continuity planning
Prepare before the appointment
Help the doctor assess safely
- A previous prescription or recent medical report
- A labelled box or pharmacy record with your name
- Exact dose and when the last dose was taken
- Passport or identification and allergy history
A clear medical process📅 📋 🩺 📱
From booking to the correct treatment
Book
Choose an available telephone or secure video consultation.
Prepare
Have symptoms, medicines and relevant evidence ready.
Clinical review
The doctor checks suitability, safety and examination needs.
Next step
Receive a plan, prescription when appropriate or local referral.
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Important clinical limits
Online care is not emergency care
Controlled medicines, specialist treatment, injectable medicines and prescriptions requiring monitoring may need a different route. Evidence does not guarantee prescribing.
Call 112 immediately for a life-threatening emergency, unconsciousness, a seizure, severe breathing difficulty, collapse or stroke symptoms.
Related prescription pathways
Choose the correct service
Common questions
Before you book
Is a prescription guaranteed?
No. The doctor decides whether a prescription is clinically appropriate after reviewing the indication, history, evidence, risks and alternatives.
Can the appointment be completed online?
Many non-emergency assessments can be completed by telephone or secure video. The doctor will explain when examination, testing or local urgent care is safer.
How is a Spanish electronic prescription delivered?
When prescribing is appropriate, a REMPe prescription with a QR code is sent by email. Present it at a participating Spanish pharmacy with identification if requested.
Can Nerja Medical Center guarantee pharmacy stock?
No. Pharmacies control participation, stock and dispensing independently. Confirm the exact medicine and strength directly before making a special journey.
What if I need a physical examination or blood test?
The doctor can direct you to a suitable local service. Nerja Medical Center also provides physical examination and works with Eurofins for laboratory sampling when clinically indicated.
Can I use the service while visiting Spain?
Yes, residents and visitors can request assessment. Bring clear evidence of established treatment and relevant medical history; the same clinical and legal prescribing standards apply.
Is online care suitable for an emergency?
No. Call 112 for a life-threatening emergency, severe breathing difficulty, collapse, stroke symptoms, a seizure or unconsciousness.
Who reviews the medical content?
The pathway is medically reviewed by Dr Ben Harry Clegg, general practitioner, Málaga registration 292911940. Nerja Medical Center is registered under NICA 55712.
Medically reviewed
Dr Ben Harry Clegg
General practitioner · Málaga registration 292911940 · Nerja Medical Center NICA 55712
Physical examination and Eurofins laboratory routes are available when clinically required.