The questions that matter
01
Does green mucus prove bacterial infection?
No. Colour alone does not establish that an antibiotic is needed.
02
Can pneumonia be excluded online?
Not always. Examination, oxygen measurement or imaging may be necessary.
Respiratory symptoms
Throat, sinus and chest infection assessment
Understand when viral illness, pneumonia risk or an examination changes the plan.
- Most acute respiratory infections are viral
- Breathing status and oxygen level can be important
- An examination may be needed before treatment
Antibiotic assessmentTelephone or videoPrivate appointment
Evidence reviewedWhen continuing treatment
E-prescriptionOnly when appropriate
Safety firstClear escalation route
The distinction that matters
What the review must establish
Swipe to the right to see the full comparison →| Clinical question | Why it matters |
|---|---|
| 01Does green mucus prove bacterial infection? | No. Colour alone does not establish that an antibiotic is needed. |
| 02Can pneumonia be excluded online? | Not always. Examination, oxygen measurement or imaging may be necessary. |
Two appointment routes01 02
Choose the route that matches your situation
Starting treatment or something has changed
Use the doctor consultation for a new problem, new symptoms, side effects or a dose change.
Stable established treatment
Use the repeat review only when the medicine and dose are unchanged and you can provide evidence.
During the consultation
A clinical decision, not an automatic prescription
The doctor checks whether the likely diagnosis, treatment history and safety information are clear enough for remote care. Examination, testing or a local referral is recommended whenever that is the safer next step.
After the consultation
A plan you can act on
You receive advice, follow-up timing and—only when clinically appropriate—an electronic prescription by email for dispensing at a pharmacy in Spain.