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Select a telephone or secure video consultation.

English-speaking residents and visitors in Altea can start with a telephone or secure video consultation for suitable non-emergency symptoms, established treatment questions and medical documents. The doctor will explain when examination, testing or urgent local care is the safer route.
Nearby coverage: Benidorm, La Nucía, Calpe, Alfaz del Pi.
Online care is not emergency care and does not replace examination when the doctor considers it necessary.
Select a telephone or secure video consultation.
Share symptoms, history, medicines and allergies.
Receive treatment, testing or examination advice.
A Spanish QR prescription is emailed when suitable.
Call 112 for unconsciousness, severe breathing difficulty, chest pain, stroke symptoms, a seizure, collapse, uncontrolled bleeding or another rapidly life-threatening emergency.
No. The doctor may direct you to examination, testing or urgent local care when a safe remote decision is not possible.
No. Prescribing follows clinical assessment and is never automatic.
Yes. Residents, international patients and visitors in Spain may use the service when the problem is suitable for remote care.